Some people interpret this as their iPhone speakers suddenly not working or that something is broken, but that is actually pretty rare, and you can usually fix the issue really quickly with nothing but a q-tip and a set of headphones or earbuds (yes, you read that right, you will use a pair of headphones to get the iPhone out of Headphone mode). I ran into this today and here’s how I fixed it in about a minute:
- Remove any case or enclosure the iPhone may be in
- Use compressed air (or your mouth) to blow directly into the headphone jack, this may help to dislodge dust or pocket lint stuck in the port
- Get a Q-Tip or toothpick and swab around inside the port to dislodge any remaining particles
- Connect the set of headphones, make sure there is a complete connection and be sure that audio transmits through them, then firmly pull out the headphones – audio should work as usual
- Connect & disconnect the headphones a few more times if nothing happens the first time
- The iPhone should be good to go now. Toggling the volume up/down buttons should just show “Ringer” as it’s supposed to like the screenshot shows below, and audio will play out of the iPhone speakers as usual.
Having helped a reader resolve this problem a few weeks back, and then running into it myself, I figured it was worth a write up. So if you find your iPhone speakers suddenly aren’t working and the “(headphones)” message is stuck on despite nothing attached to the phone, try the steps outlined above before calling Apple Support, it will probably work for you too.
Note: If this Tutorial and News worked for you (and it should work), please leave a comment below. Thanks.
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